Frequently Asked Questions:

Everyone Can Learn Scott Houston's Ultimate Play Piano System

  • No previous experience is required for Scott Houston's Ultimate Play Piano System! Even if you have never played piano before, Scott Houston piano tutorials will show you everything you need to know to start playing right away.

  • Many people who have taken piano lessons eventually give up. If you are one of those people, and are looking to play your favorite songs, Scott Houston’s Ultimate Play Piano System is perfect for you. The Scott Houston piano method skips tedious scales and exercises, simplifies music reading, and gets you going quickly on popular songs you love.

  • That's OK. Scott Houston's Ultimate Play Piano System method minimizes reading music. You will never have to read more than a single note at a time, just one note after another and only in one staff (or set of lines).

  • Believe it or not, everybody has an ear for music. If you can hear a song in your head or hum it even a little, this system can teach you how to play it. Your brain naturally has what it takes!

The Scott Houston Piano Method

  • You start by playing the songs you love, not working on scales and exercises. You will be learning techniques designed to help you play popular non-classical piano songs – in other words pop, rock, country, jazz, hymns and holiday songs.

  • No.Scott Houston's Ultimate Play Piano System is designed to teach you how to play non-classical popular songs in genres like pop, rock, country, jazz, hymns and holiday songs.

  • You can learn on any keyboard including portable keyboards. You should have at least 61 keys for ideal learning.

  • The amount of time you spend is really up to you. The Scott Houston piano method is designed to make the learning process fun and to get you playing songs you like right away. The idea is to give you a positive experience early on in your learning so that you are encouraged to continue. As with any musical instrument, the more time you put in the better. Scott Houston’s Ultimate Play Piano System will get you playing in days or weeks, not months or years like some other piano methods.

  • Yes, absolutely. Scott Houston’s Ultimate Play Piano System is perfect for learning to how to play so you can sing along or play background for others to sing along. You can learn to play popular songs, holiday songs, the Birthday Song, hymns and so much more.

  • No. Tens of thousands of people have learned how to play the piano using Scott Houston's Ultimate Play Piano System on their own. And, it’s fun! You can learn at your own pace, in the comfort of your home. With the Scott Houston's Ultimate Play Piano System DVDs, workbook and supporting brochures, you will have everything you need to start playing songs right away.

  • Yes! That’s why it’s been so successful for so many people. If you think playing one of your favorite songs on the piano would be fun, then this will deliver.

  • There is no trick. Scott Houston's Ultimate Play Piano System system teaches you the same method that professional musicians use. You learn from ‘lead sheets’ which consist of the basic melody and chords. Scott Houston piano techniques, you learn by playing a melody and chords rather than reading complex notations simultaneously on both the bass and treble clef.

Payment and Shipping

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  • We will accept pre-paid cards on most orders as long as they are paid for in full at the time of purchase. We do not accept pre-paid cards on orders that may require future payments, including purchases of the trial offers or that require installment payments.

  • Shipping and handling is free!

  • Unfortunately we cannot process payments or ship orders to addresses outside the United States at this time.

  • Our offices and fulfillment centers are closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Our Customer Service Center is only closed on Thanksgiving and Christmas Day.

  • We guarantee that every online transaction you make will be secure. We use Secure Sockets Layer (SSL) software, the industry standard, to encrypt all of your personal information. Moreover, we have put in place all of the appropriate physical, electronic and managerial procedures needed to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.

Returns and Refunds

  • We are proud to stand by our product. If for any reason you are not completely satisfied, simply return it within 30 days. We will gladly refund or credit the product purchase price to your original form of payment. Shipping and handling is not refundable.

  • Unfortunately, we do not accept returns past 30 days. Please do not ship the product to us as no refund will be issued.

  • We will issue a credit to your original form of payment as soon as we receive and process your return. The actual time it takes for you to receive that refund depends on the length of transit time for the product to arrive at our facility. If we are refunding your credit card, it is up to the discretion of the card issuing company as to when your refund will become available once we process it.

  • Please call our Customer Service Center at 1-800-950-7887. Our representatives would be happy to help replace any damaged items.

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